Thank you for choosing Xcraft. Our warranty policy is designed to ensure your satisfaction and confidence in our products.
The warrant covers manufacturing defects (industry standard)
At Xcraft, we focus on addressing the most critical environmental challenges. Here are the key areas where we create the greatest impact.
Email Us
Send your proof of purchase and a description of the issue to warranty@xcraft.com.
Ship the Product
After confirmation, send the product to the provided address (shipping costs may apply).
Inspection & Resolution
Our team will inspect the product and work on resolving the issue within 7 working days from the receipt of the item.
For more details, contact us at warranty@x-craft.ca
Thank you for Trusting X Craft!